The Mantec process consists of three parts: analysis, implementation and follow-up. Analysis is the diagnostic part of the process, where improvement potential is estimated. Then comes implementation, which is about achieving measurable results. The purpose of follow-up, the third and the final phase, is to maintain the achieved improvement.
The holistic assessment approach by Mantec comprises three parts: 1. The value creation process 2. Performance management system 3. Improving management skills. These provide the foundation for a continuous improvement culture, which continuous change is all about.
Improving organisational and process efficiency, establishing or strengthening the performance management system, and accelerating behavioural development are Mantec’s three key competence areas.
A Mantec programme focuses on control at the point of execution. 80% – 90% of all costs accumulate on the bottom levels. The Mantec approach believes in change management and communication on all the levels of the organisation, both bottom-up and top-down.